Archives: Knowledge Base

Start an online session

Log in to the platform with your registration credentials to start an online session. First online session: customize the patient's online setting! It will be possible to customize the session settings online for the first patient as well.After entering the waiting room, by clicking on CUSTOMIZE SETTING, the therapist displays the possible customization settings for […]

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View a patient’s profile

Log in to the platform with your registration credentials and click on the side menuPATIENTSor “ONLINE SESSIONS” to access the sections. View a patient’s profile from the “Patients” menu In the PATIENTS section you will see the LIST PATIENTS in PsyCare: In your PATIENT LIST: Find the patient you are interested in in the list or search for […]

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Virtual Whiteboard Therapist

Log in to the platform with your registration credentials and start an online session. Remember that you have several options for starting an online session.[Supporto: How to start an online session]#atfp_close_translate_span#. Open and view the Virtual Whiteboard Enter your virtual room and select the virtual whiteboard icon. Important To view the virtual whiteboard, both […]

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Adding and inviting a patient

Add Patient to List Log in to the platform with your registration credentials and click ‘ADD A PATIENT’ directly on your HOME page to enter a new patient’s data into your personal archive in PsyCare. The patient does not receive any notification regarding this operation When you have to carry out a video consultation with […]

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Customizing the online setting

Customizing the settings For each of your patients, in their respective virtual waiting room, the setting customization feature is active (without usability limits): click on the respective and view the section You can independently “enable”/”disable” the options you see.by clicking on the respective ” “/ ” ” The patient can see himself reflected in the screen The patient […]

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How to get started on PsyCare

“ How to have your first online session \nLog in to the platform and complete your profile: just enter the required information.\nIt really only takes a few minutes! Remember, you can do it later too.\n\n\n\nFor the ID, if you’re on your cell phone, you can insert it by taking a photo!\n\nGreat, your account is active! […]

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Integrated online agenda

Log in to the platform with your registration credentials and click on ‘AGENDA’ from the side menu to access the section.When logging in, the display is in weeks but The views are available and can be modified upon selection:→ day→ week→ month Enter a new appointment To insert a new appointment, depending on the display […]

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Virtual group session room

Log in to the platform with your therapist credentials to enter the virtual waiting room for group sessions and then your VIRTUAL GROUP SESSION ROOM to start an online group session.. Access to the Group’s Virtual Room Start an online session, then access the GROUP VIRTUAL WAITING ROOM[Supporto: VIRTUAL WAITING ROOM GROUP SESSION]#atfp_close_translate_span# Click on pto […]

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Virtual waiting room group session

Log in to the platform with your therapist credentials to enter the virtual waiting room and then your virtual room: from there you can start an online session.. You can directly access the VIRTUAL WAITING ROOM FOR GROUP SESSIONS in two locations: – from the Online Sessions– from the Groups. IMPORTANT To allow the patient […]

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How to start a group session

How to start an online group session To start an online session, you have the following options: from the Home Page from the Main Menu from the invitation email you receive. Your therapist will invite you and add you to the group: you will see it directly on your Home page in PsyCare. Starting a […]

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