Personalizing your online session invitation: why it's important-PsyCare

20 Feb

Personalize an invitation to a session online psychology This isn’t always possible through traditional video consultations. With PsyCare, however, it’s possible, and you can make a difference.

Every therapist has their own communication style, their own approach to the profession, and their own specific way of working. Just as every patient has their own sensibilities, their own nature, their own approach to life. We are not all the same, and in the digital age, where everything is standardized and aligned, true innovation lies in being able to differentiate and personalize.

Is it important to personalize the invitation to the online session?

It would always be appropriate to have the option to choose whether personalize the invitation to the online session. In PsyCare It’s possible and it’s simple.

The therapist can manage this setting for each of their patients, whether new or already treated. This also gives them the advantage of sharing any session needs in advance: timing, any materials to be produced, preliminary questions, activities to be completed just before starting the video consultation, etc..

Especially if the patient is new to online psychology and is not very familiar with this type of modality, he will feel more welcomed and will probably approach therapy with less distrust (especially if online therapy is a new modality for him).. 

All for the benefit of both users, of the quality of the first meeting and of the subsequent ones..

Personalize your PsyCare session invitation

Inviting a new patient to a session for the first time psychology online, by accessing the patient’s waiting room, the therapist will have access to a series of settings exclusive to the patient in consultation (settings that the patient can never access and which, unless shared by the therapist, he may not even know about).

Further details are available in the Support section: Customizing the online setting.

In the section dedicated to customizing the setting, the therapist can edit and customize the notification/invitation message for each new online session; that is, the message the patient will receive in the invitation to the session itself. The image below highlights the default text for invitations that the therapist finds on the platform, but which they can modify according to their preferences and needs..

The therapist can however also decide to keep the preset text. 

Remember: There is no limit to the number of times the therapist can change the message.

The therapist also decides how to share the invitation message to the session. psychology online: the patient can receive an SMS and/or an email.

The message will faithfully reproduce the text edited by the therapist, maintaining the usual platform access settings, to keep the patient’s experience of accessing the online session consistent and simplified:

Personalizing the invitation is a sign of attention to the patient

As you can easily imagine, the possibility of personalize the invitation to the session online, evaluating the message with which the therapist can invite each of his patients to a new meeting, or the way in which to introduce the topic of the session, rather than anticipating some considerations, or proposing preliminary exercises, is useful especially when talking about  online therapy.

The choice of ‘how’ to invite the patient cannot be reduced to a generic invitation to a video call. It is being done telemedicine: there is a difference, and it can be seen.

It is also important to be able to manage and define this type of setting from the first video consultation, not only depending on the patient, but also taking into account other important factors: the time, the therapist’s needs, the patient’s expectations and response and, obviously, the setting that the therapist intends to give to the therapeutic path that the patient will have to follow.. 

We are not all the same: let’s start making a difference.

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