Sharing a document online: it’s easy on PsyCare

Share aOnline documents remain one of the Achilles’ heels in managing telemedicine activities, both online and in-person. First and foremost, remember that we’re talking about healthcare documentation that cannot and should not be treated like a post-it note.

Sharing without PsyCare

Once the file to be shared has been intercepted, the solution often adopted involves forwarding the file via email, rather than as an attachment in an instant messaging chat. This may seem simple, but it isn’t.

The file shared (between the therapist and the patient) in the ways we know must be downloaded to your device and then managed or in any case moved to its final destination, that is, to the folder where we will look for it when we need it.

However, most of the time, the document remains hidden in our device’s downloads until we need to retrieve it. This is a significant problem.
The recovery phase? You start by trying to remember the date when the file was received (but did we actually receive it?), or the name of the file, rather than the sender; and then you start searching in the downloads (mso, did we download it or not?!). 
And the search begins with fingers crossed. 

More often than not, we end up requesting/urging a new submission of the document (which, however, we already have), resulting in wasted time, obvious delays in operations, and the resulting stress—both for us and for the other user.

How to solve the problem? The ideal would be to be able to send, save, and share a document almost instantly, right in the destination folder, where the other person knows they’ll find it. No emails, no messages. 

Instantly share a Is online document possible? 

Instant document sharing in PsyCare

In PsyCare is possibleshare a document (or more documents) instantly with your patient and only with him,and upload it directly to your secure shared folder in PsyCare.

In PsyCare, the therapist has two types of folders available for documents:
– a personal folder, for exclusive and private use, in which you can insert all the documents you deem necessary to use on the platform
– one dedicated to the patient, identifiable with his folder clinic, where you will have the possibility to insert and share documents intended exclusively for that patient, also deciding which ones the patient can view and which ones (even if in his medical record) must be visible to the Alone therapist.

How to share a document online in PsyCare

For each of their patients, the therapist displays a dedicated Documents folder in their respective profiles. The patient also sees the same folder (for shared documents) and has the same name. Both can add a document by simply clicking ADD DOCUMENT. It will be immediately available for download and will remain stored and available in that folder unless the therapist decides to delete it. 

Document folder on the therapist’s side 

The Documents folder for the therapist offers a complete view of all the features made available, as in the image below:

The therapist, as the owner of the data, has the possibility to:

• click on 
  to upload one or more documents to the Documents folder (already defining here whether to share/not share with the patient)
• click on/ 
  to enable/disable viewing of the document to the patient
• click on 
  to download a document
• click on 
  to delete a document 
  Further information for the therapist, for managing Documents in PsyCare, is always available in the support section made available on the platform for the therapist.

   

  Patient-side document folder

  The Patient Documents folder has a view that meets the needs of the patient with basic features, as in the following image:
  
  

  The patient has the option to:

  • click on  
    to upload one or more documents to the Documents folder 
  • click on 
    to download a document
    Further information for the patient, for the management of documents in PsyCare, is always available in the support section made available on the platform for the patient.