Archives: Knowledge Base

How to digitally sign and have a document signed

As a therapist, log in to the platform with your registration credentials. Remember: the signature request is valid for 6 months. If the signature process is not completed within 6 months, a new signature request will be required. How to digitally sign a document The Digital Signature is also active in the free plan: the […]

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The genogram for the patient: functionality

Log in to the platform with your registration credentials and start an online session.. We remind you that you have several options for starting an online session:[Supporto: How to start an online session]#atfp_close_translate_span#. Open and view the Virtual Whiteboard After logging into your room, select the whiteboard icon. Important To view the virtual whiteboard, both you and […]

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The genogram for the therapist: functionality

Log in to the platform with your registration credentials and start an online session.. We remind you that you have several options to start an online session[Supporto: How to start an online session]#atfp_close_translate_span#. Open and view the Virtual Whiteboard After logging in to your virtual room select the virtual whiteboard icon. Important To view the virtual whiteboard, both […]

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My Therapist Profile

Therapist’s personal profile Log in to the platform with your credentials. You’ll see the HOME page and a logo with your initials in the top right corner: Click on the logo with your initials: you will see the options Personal profile Support Regulations Exit click on and access your profile section: you will immediately see your […]

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Virtual Patient Whiteboard

Log in to the platform with your registration credentials and start an online session. Remember that you have several options for starting an online session.[Supporto: How to start an online session]#atfp_close_translate_span#. Open and view the Virtual Whiteboard Enter your virtual room and select the virtual whiteboard icon. Important To view the virtual whiteboard, both you […]

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Document Management

Document Management Log in to the platform with your registration credentials and click “DOCUMENTS” from the side menu to access the section. In the ‘DOCUMENTS’ section you will see three sections: DOCUMENTS:Here you can share and view all your documents in PsyCare (either entered by you or shared with you by your therapist). IDENTITY DOCUMENTS:Here […]

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Virtual Therapist Room

Log in to the platform with your therapist credentials to enter the virtual waiting room and then your VIRTUAL ROOM: from here you can start an online session.. Access to the Virtual Room Start an online session, then access the patient’s VIRTUAL WAITING ROOM[Supporto: VIRTUAL WAITING ROOM]#atfp_close_translate_span# Click on For access your virtual room In your virtual […]

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Virtual Patient Room

IMPORTANT To allow your therapist to see and hear you, your browser will need permission to use your microphone and camera. Log in to the platform with your registration credentials. Access to the Virtual Room Select that you see on your Home Page and access your VIRTUAL WAITING ROOM directly before entering the Virtual Room. [Supporto: VIRTUAL […]

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Virtual Waiting Room

Important To start an online session, your therapist must have invited you to the platform. Access to the Virtual Room Waiting Room Log in to the platform with your registration credentials to start an online session. Select that you see on your Home Page and access your VIRTUAL WAITING ROOM directly before entering the Virtual Room: […]

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How to digitally sign a document

As a signing patient, you will receive an email to confirm and complete the signature process digitally.From your email, you can proceed with the digital signature in just a few quick steps: Open and view the digital signature invitation email click on that you see in the email you received you will access the dedicated […]

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