View a patient’s profile

In the ONLINE SESSIONS section you can see the  Session list:

In your SESSION LIST:

1. 1. Find the patient you are interested in in the list or search for them.
   2. View your available contacts and information about your status on the platform:
      In more detail you will find the following information:
      • a detail icon with respect to the signature of documents (such as the Informed Consent or Privacy) that the therapist himself updates:
        •  
          – if the patient has not yet signed
        •  
          – if the patient has already signed
      • the details regarding the registration status, i.e. whether you have logged in to the platform
        • 
          – if the patient is registered
        • 
          – if the patient is not registered
          • click on  Invite to invite him to register on PsyCare
      • a banner that reminds you, if applicable, if the patient has not yet completed registration (i.e. if he has entered/confirmed his profile data).

1. 1. • OVERVIEW
      • GENERAL DATA, for your personal data sheet
      • ONLINE SESSIONS, for your online sessions[Online Session Support]#atfp_close_translate_span#
      • DOCUMENTS for the documentation pertaining to that patient 
      • IDENTITY DOCUMENTS, for the patient’s identity documents
      • SIGNED DOCUMENTS, for digitally signed documents in PsyCare. 

Click on  GENERAL DATA  >  you can directly view the card with the respective sections:

1. 1. 1. • General information
         • Identity documents
         • Date and place of birth
         • Residential address

Click on ONLINE SESSIONS > View all online sessions in the table with the main detailed information:

1. 1. 1. • select    START SESSION at the top left of the page to immediately start an online session with the patient
         • select  SIGN THE DOCUMENTS  to access the section relating to the online digital signature and
         • click on  SEARCH to perform a search
         • click on  REFRESH to refresh the page
         • click on  If you want to start the online session with the patient: this green button tells you that the patient has already entered his VIRTUAL WAITING ROOM and is available for the online session[Supporto: How to start an online session]#atfp_close_translate_span#
         • click on the respective icon  to open the virtual whiteboard used during the session
         • click on the icon to open the session summary or to view or download the image.

Click on DOCUMENTS  > view all documents exchanged with your patient:

In more detail, the documents will be divided into:

1. 1. •  shared with the patient
      • not shared, so visible only to you

To add a document to the section:

1. 1. • select  ADD DOCUMENTtop left right of the page to upload a new document and share it with the patient
        • Click BROWSE and choose the document to upload
          • select ‘CANCEL’ to cancel the operation
          • select ‘UPLOAD’ to upload the selected document
        • decide whether you want to share the document with the patient or whether you just want to insert it into his/her folder as a document visible only to you
          • Do not check the box if you want to keep the document in the folder NOT visible to the patient
            
          • Check the box if you want to share the document and make it visible to the patient
            
        • click on  DOWNLOAD  to download the selected document
        • click  DELETE  to permanently delete the document from the documents section in PsyCare.

Click on IDENTITY DOCUMENTS > View all personal documents you or your patient have uploaded in this section:

1. 1. 1. • select  ADD DOCUMENT at the top left right of the page to upload a new document and share it with the patient
           • Click BROWSE and choose the document to upload
           • select ‘CANCEL’ to cancel the operation
           • select ‘UPLOAD’ to upload the selected document
             • the patient will see the document in his documents section in PsyCare;
         • click on  DOWNLOAD  to download the selected document
         • click  DELETE  to permanently delete the document from the documents section in PsyCare.

Click on   SIGNED DOCUMENTS  > view all documents digitally signed by that patient:

1. 1. • • For each document you can view the status with respect to the digital signature:
          • you see  “awaiting signature” if it has not yet been signed by all signatories
          • you view “the date of signature“when the document has been signed by all signatories
        • click on  SEARCH to search for a document among those already uploaded
        • click on  REFRESH to refresh the page
        • click on  DOWNLOAD  to download the selected document
        • click  DELETE  to permanently delete the document from the signed documents section in PsyCare.

SUGGESTION
Don't see the patient you're looking for?
Try refreshing the page >  

1. Click on the PATIENT NAME and access that patient’s PROFILE. Below their name, you’ll see their contact information and registration status on the platform: